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Contact

Primary Contact: Phyllis Douglas, Corporate Card Administrator

(504) 314-2675 | pdougla1@tulane.edu  

Secondary Contacts: Yolanda Windsay, Assistant  Corporate Card Administrator

(504) 314-7364 | ywindsa@tulane.edu

-OR-

Dixiana Petty,  Assistant  Corporate Card Administrator

(504) 865-5216 | dpetty1@tulane.edu>

 

To report a card lost or stolen: Call JPMorganChase Paymentech at 800- 270-7760. Notify Corporate Card Administrator - pdougla1@tulane.edu . Provide the date and time of the notification to First USA and any other available information.

To dispute a charge: Select the transaction in dispute in your card activity on the PaymentNet Online System and complete the Dispute Form.

To report a Cardholder termination: Immediately notify the Corporate Card Administrator - pdougla1@tulane.edu and follow up that notification with the Cardholder Maintenance Form.

To report a Cardholder departmental transfer: Complete and submit the Cardholder Maintenance Form to the Corporate Card Administrator - pdougla1@tulane.edu

For sales tax exemption documentation: Contact the Accounts Payable Department at 865-5824 or Renata Paige at rpaige1@tulane.edu . Please provide your fax number.