Primary Contact: Phyllis Douglas, Corporate Card Administrator
(504) 314-2675 | pdougla1@tulane.edu
Secondary Contacts: Yolanda Windsay, Assistant Corporate Card Administrator
(504) 314-7364 | ywindsa@tulane.edu
-OR-
Linda S. Rolland, Assistant Corporate Card Administrator
(504) 865-5216 | lrolland@tulane.edu
To report a card lost or stolen: Call JPMorganChase Paymentech at 800- 270-7760. Notify Corporate Card Administrator - pdougla1@tulane.edu . Provide the date and time of the notification to First USA and any other available information.
To dispute a charge: Select the transaction in dispute in your card activity on the PaymentNet Online System and complete the Dispute Form.
To report a Cardholder termination: Immediately notify the Corporate Card Administrator - pdougla1@tulane.edu and follow up that notification with the Cardholder Maintenance Form.
To report a Cardholder departmental transfer: Complete and submit the Cardholder Maintenance Form to the Corporate Card Administrator - pdougla1@tulane.edu
For sales tax exemption documentation: Contact the Accounts Payable Department at 865-5824 or Renata Paige at rpaige1@tulane.edu . Please provide your fax number.
